Browsing by Department
School of Hospitality and Tourism Management
Showing results 1 to 18 of 18
| Issue Date | Title | Author(s) |
| 2016 | The aviation industry in South Africa: a historical overview. | Mhlanga, Oswald. |
| 2018 | Customer experiences and return patronage in restaurants at OR Tambo International Airport in Johannesburg, South Africa. | Mhlanga, Oswald. |
| 2018 | Drivers of efficiency in hotels in South Africa. | Mhlanga, Oswald. |
| 2018 | Electronic hotel customer satisfaction : e-WOM comments of hotels in Pilgrims Rest, Mpumalanga. | Mhlanga, Oswald. ; Siyongwana, Pakama Q. |
| 2017 | Enhancing hospitality students learning outcomes in universities: from an instructional to a learning paradigm. | Machingambi, Severino.; Mhlanga, Oswald. |
| 2018 | Factors influencing employee motivation in hotels. | Mhlanga, Oswald. |
| 2018 | Factors influencing hotel experiences for millennial tourists: a South African study. | Mhlanga, Oswald. |
| 2018 | The fast food industry in South Africa: the micro-environment and its influence. | Mhlanga, Oswald. |
| 2017 | Good bye Air Zimbabwe….Hello Zimbabwe Airways : will re-branding solve Air Zimbabwe’s financial woes? | Mhlanga, Oswald. |
| 2019 | Identification of personality traits affecting entrepreneurial performance in the hospitality subsector: a five-factor personality model. | Mhlanga, Oswald. |
| 2017 | The impact of Information communication technologies (ICTs) on tourism businesses in East London, South Africa. | Mhlanga, Oswald. |
| 2017 | Impacts of deregulation on the airline industry in South Africa : a review of the literature. | Mhlanga, Oswald. |
| 2017 | Impacts of the macro environment on airline operations in southern Africa. | Mhlanga, Oswald. |
| 2018 | Impacts of the micro environment on airline performances in Southern Africa: management perspectives. | Mhlanga, Oswald. |
| 2017 | Influence of social media on customer experiences in restaurants: a South African study. | Mhlanga, Oswald. |
| 2018 | Liberalisation initiatives of the airline industry in southern Africa: progress achieved and hindrances to implementation. | Mhlanga, Oswald. |
| 2018 | Measuring restaurant service quality in East London, South Africa : a comparison of restaurant customer expectations and perceptions. | Mhlanga, Oswald. |
| 2016 | What are the current factors affecting consumer selection criteria in formal full service restaurants in Port Elizabeth, South Africa? | Mhlanga, Oswald. |